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Terms & Conditions

By creating an account on this website you have ticked that you agree to the below information prior to purchase.

Please read the Delivery Information page which is part of the terms and conditions.


Safety Information


The information contained on this website is for educational purposes only. The traditional and suggested uses listed here are for reference only and under no circumstances should they be taken as recommendations for cures or treatments for diseases or medical conditions. This website shall not be responsible for any damages resulting from use of or reliance upon this information. Therapeutic oils are used to support natural body functions and work in harmony with our body's physiology. The information on this website should not be used as a substitute for medical counselling with a health professional. Please consult a health care professional before purchasing any products for therapeutic use. 

Always refer to an Aromatherapist or health care professional before using any essential oils to treat any medical conditions. Most essential oils should be diluted with carrier oil when applying topically to skin. Essential oils are highly concentrated and only a small amount is required. If too much essential oil has been applied to the skin and irritation occurs, please use a carrier or vegetable oil rather than water to dilute the area and remove the oil with a tissue. Do not ingest essential oils without the advice of a fully qualified Medicinal Aromatherapist. It is against the codes of professional practice for aromatherapists to prescribe the ingestion of essential oils. If ingested please consult a health specialist. This website will not be responsible for any harm or damages caused by incorrect usage of any essential oils purchased through us. Always keep out of reach of children and consult a medical practitioner before use during pregnancy or on children. The essential oils that I sell are safe if used as directed. It's recommended that if you have sensitive skin or allergies to do a patch test prior to use. Read our complete Safety Information for full details.

Read more on Essential Oil Safety.

Essential Oils & Pricing

Due to being a home business, I do not stock large quanties of products at my premises. I prefer to buy in small quantities from the supplier so they are not sitting on the shelf here for long periods of time. This ensures maximum freshness of the essential oil.

Prices may change at any time. Prices are based upon what the oil supplier charges and therefore have no control over the increase of essential oil pricing.

Returns & Refunds

Broken / Faulty Goods: I take the utmost care to ensure that breakages do not occur. If your product has unfortunately broken or is faulty please take a photo within 24 hours of receiving it. Then send me a report via the returns page so that I can respond and you can then email me back the photo. I will then determine if I will issue you a replacement or a refund.

International orders - Unfortunately there is no cover for breakage of fragile items (glass bottles etc) If an item breaks in the post. Due to high postage costs to post overseas I can only offer you a credit or refund. I may also offer a refund in the rare circumstance that the item is faulty. Please email me photo evidence & you can take advantage of Paypal's Free Returns Offer (See below). Read More T &C's on our Delivery Information.

Essential oils can not be returned after opening unless in an extremely rare case that there is problem with the essential oil itself. In that case I will contact our essential oil wholesaler to get their opinon on the matter first. All essential oils are quality checked prior to bottling. Please send me a report via our returns page.

Change of mind : Sorry but I only offer store credits (not including postage) for change of mind. The item must be sent back in it's original unused condition so that the item can be resold. Eg: Item must not smell of essential oils or have items or instructions missing from the packagaing. Please ensure you read all the product details, sizes and specifications prior to purchase to help prevent this from happening. Returns are to be made within 10 days of receiving.

When paying by Paypal you can now take advantage of Paypal's Free Return Shipping offer. You will need to activate this service through paypal to take advantage of this offer on purchases. Offer only applies on items we have listed are eligible for return or refund/credit (read above) . T& C's apply. Click here for more info.

Paypal / Credit Card Payments

I accept payments via Paypal. You don't need a Paypal account to make payment via credit card. Due to the amount of overseas scammers who contact me on a weekly basis I do not accept credit card payments via email. I also do not accept Western Union money transfers. Please make orders through our website or I can send you a paypal invoice. Paypal provides protection for both the buyer and seller and that is why I use this method of payment for my small home business.

 
PayPal Acceptance Mark


 

 

 


Buy Now Pay Later

Buy Now Pay Later with ZipPay is coming soon! (within 2 weeks approx)

Read more about how ZipPay works here

Please Note : You will need to switch to the desktop version of our website to shop using this payment method on your mobile.
 

Direct Deposit Payments

If selecting to pay by bank transfer our banking details and instructions will be emailed to you as soon as you have completed your order. As some bank transfers take longer to process than other you will need to notify me of your payment via email. As I do not hold items, if I haven't received notification after 24 hours that you have made payment, I will have to cancel your order and make those items available for others to purchase. Please send me an email with the receipt number to notify me of your payment.

Graphics Terms of Use

All graphics and information on this website is copyright of Aromatic Boutique {Aromatherapy For Australia} and are designed by Kirsten Smit. Please contact me to request permission first if you would like to use it in any way. The images contained in this website are for illustrative purposes only.

Affiliates

My affiliate program is free and enables members to earn revenue by placing a link or links on their web site which advertises Aromatic Boutique or specific products on it. Any sales made to customers who have clicked on those links will earn the affiliate commission. The standard commission rate is currently 5%.

Commission will be paid on the 1st of each month via paypal. You may opt out at any time. I will email you varying banners to use once your affiliate account has been created. Log into your affiliate account to create your own unique URL's to link to our products. You may advertise your banner on any website, blog , via email or social networking as long as it abides the rules and conditions of that website and does not bad name or shame our company in any way. Please do not use your affiliate banners to spam or flood social networking newsfeeds. If you do then your affiliate account will be revoked.  If you have any other questions regarding your affiliate account please contact us.

If there is any changes to our terms & conditions notification will be posted on my facebook page. However prices and product availability may be subject to change without notice.

Please read the Delivery Information page which is part of the terms and conditions.

By creating an account on this website you have ticked that you agree to the above information prior to purchase.

 

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